Due to the nature of our products they are not eligible for exchanges, returns or refunds
All purchases are considered final. Exchanges / refunds will not be offered under any circumstances.
Our promotional offers are only valid for the time indicated, purchases made after the offer expires will not be honoured. Coupon codes may expire or have their values changed once the promotional timeframe has ended. All timeframes are calculated in EST.
During promotional periods, free products or shipping is added to orders over $50.00 unless stated otherwise.
Coupon codes will not apply to sample packs, bundles, apparel or accessories unless stated otherwise.
Please contact us should you have any questions before making a purchase. Representatives can be reached by phone or by email Monday to Friday between the hours of 9:00am and 5:00 pm EST.
* We expect higher than normal amounts of orders during sale periods. This may cause shipping delays. Please note that orders are shipped in order in which they are received. Our warehouse will be closed from December 23rd 2016 - January 2nd 2017, please expect shipping delays during this time.